MCI call centers to operate round-the-clock

“MCI, in line with government’s policy of service automation, will extend its call center service hours to 24,” Abbasali Abolfazli told Mobna news agency.Until last year such centers were open only during office hours, which were later extended to evenings when the center was automated.He said MCI subscribers would be able to contact call centers …

“MCI, in line with government’s policy of service automation, will extend its call center service hours to 24,” Abbasali Abolfazli told Mobna news agency.
Until last year such centers were open only during office hours, which were later extended to evenings when the center was automated.
He said MCI subscribers would be able to contact call centers any time during the day or night.
MCI has 16.5m postpaid and 11.5 prepaid sim card subscribers.


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