Reply time to MCI subscribers’ inquiries shortened

Customer Relationship Management or CRM system refers to the computer software designed to help companies keep track of and easily access information on customers and clients they are dealing with.
By launching and upgrading CRM system, MCI subscribers can follow their inquiries in the least possible time with the help of the system, MCI announced.
According to the report, subscribers’ requests are transmitted to the relevant office after registration and replies are sent back electronically.
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